Reference

Privacy Policy for Indian Accounts

We explain what we collect, why we keep it, and how it supports your account, payment checks and request handling.

Account recordsCookie choicesPayment tracesLocal law

How we handle your data

dewa333 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Our privacy position is simple: we collect only the details needed to run account access, verify payment activity, answer your questions, and keep records accurate. That can include your name, contact details, device signals, cookie data, and references linked to UPI, Paytm, PhonePe or Google Pay

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when you use those rails. We use those records for reconciliation, fraud checks and dispute handling, then keep them only for the period needed for that purpose or for a legal requirement. We do not use the data for anything outside that scope, and we avoid
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sharing it except with service partners who help us operate the site under contract and privacy controls. If you reach us from Chennai or another Indian city, the same handling rules apply where local law permits. When a request needs a change, we verify it before
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we act.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REQUEST CHANNELS

Ways to reach us on privacy

Use the channels below when you want to ask how we use your records, correct a detail, or check the status of a request.

Email Send the request from your registered address, include the detail you want changed, and add any reference that helps us find the record. We use that to verify you and reply with the exact next step.

Live Chat Use chat for quick questions about cookies, retention, access to records, or a correction request. If the matter needs closer checking, we move it to the privacy team and keep the thread attached.

Account Form If you want a copy, update, or deletion request where the law allows it, submit the form in your account area. We ask for enough detail to avoid touching the wrong record.

HANDLING PRACTICES

How we keep your records private

We keep collection narrow: account details, device data, cookie signals and payment traces that help us verify a request or match a transaction.

Collection

We ask for details that let us open your account, check your identity and respond to a privacy request. When a payment reference is involved, we keep only the trace needed to match the record.

Cookies

Cookies help us keep you signed in, remember language choices and measure whether pages load correctly. You can clear them in your browser, but some settings may need to be set again after that.

Security

We limit access with role checks and keep request handling inside the team that needs it. Before we change an account detail, we ask for verification so the request does not affect the wrong profile.

Retention

Records stay only for the period needed for account handling, audit purposes, dispute handling or a legal reason. After that, we delete or anonymise them according to our internal retention schedule.

Access

If you want to see the data we hold, ask through the contact path below. We will confirm identity first, then share the parts that can be released under the law that applies to your request.

Changes

To correct a name, contact detail or account setting, send the exact update and the registered email address. We process changes after verification, and we keep a log so you can track what was updated.

Common privacy questions from you

These questions cover the parts of the policy you are most likely to ask about: what we collect, how long we keep it, who can see it, and how to ask for a correction. If your case depends on local law, we follow the rule that applies in your region and reply through your registered contact. That keeps the path simple when you want a copy, an update, or a deletion request that the law allows.

We keep the details needed to open and run your account, such as contact fields, device signals, cookie data and payment references. We do not use those records outside the purpose that created them.

Yes. Send the exact change through the contact path with your registered email or phone detail. We verify the request first, then update the record and keep a change log for later checks.

When you use UPI, Paytm, PhonePe or Google Pay, we may keep the trace needed to match the request, confirm it and settle a dispute. We do not keep more than the handling step requires.

Retention depends on why the record exists. Some items stay only until the request is resolved, while others remain longer for audit, dispute handling or a legal requirement. After that, we remove or anonymise them.

Only the staff and service partners who need the record for account handling, security or support can see it. We use role checks and contract terms so access stays narrow and logged.

Use email, chat or the account form with your registered details and the request you want us to handle. If the law in your region allows access or change, we follow that process after verification.

Yes. You can clear or block cookies in your browser, and some settings will return to default after that. We still keep only the cookies needed for login, session handling and page performance checks where the law allows.

Privacy Policy for Indian Accounts

Ways to reach us on privacy

How we keep your records private

Collection

Cookies

Security

Retention

Access

Changes

Common privacy questions from you

01 What data do you collect for privacy handling?

02 Can I ask for a correction?

03 Do you store UPI, Paytm or PhonePe records?

04 How long do you keep my records?

05 Who can see my details?

06 How do I contact you about this policy?

07 Can I change cookie settings?

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